Legal

Privacy Policy

Nordista OÜ · Last updated: March 2026

Who Detail
Controller Nordista OÜ, Estonia
Contact privacy@nordista.ee
Data collected Name, email, role, employer, quiz scores, login time
Third party Klaviyo, Inc. (email platform, USA)
Marketing emails Only with your consent — opt out any time
Cookies One session cookie — strictly necessary, no tracking
Your rights Access, correction, deletion, portability, objection

1. Who We Are

This platform (Nordista IQ) is operated by Nordista OÜ, a company registered in Estonia. We are the data controller for the personal data processed through this platform.

Contact for privacy matters:
Nordista OÜ
Email: privacy@nordista.ee

2. What Data We Collect and Why

Nordista IQ is a B2B platform for sales team training. Accounts are created by your employer's administrator — there is no public self-registration.

Data Purpose Legal basis
Name, email, username, role, employer Account creation and platform access Contract (Art. 6(1)(b))
Quiz scores, answers, game streaks, points Tracking product knowledge progress and performance Legitimate interests (Art. 6(1)(f)) — employer's interest in sales team training outcomes
Login timestamps Security and access logging Legitimate interests (Art. 6(1)(f))
Email address, language, country Sending weekly performance summary emails Consent (Art. 6(1)(a)) — only if you have opted in

We do not collect special categories of data (health, biometric, financial, etc.). We do not make any automated decisions that have a legal or similarly significant effect on you — leaderboards and quiz scores are informational only.

3. Klaviyo — Our Email Platform

We use Klaviyo, Inc. (a US-based company) to send weekly performance summary emails to users who have opted in. When you consent to marketing emails, the following data is transferred to Klaviyo: your name, email address, role, language, employer country, and current points balance.

Klaviyo stores this data on servers in the United States. The transfer is made under Standard Contractual Clauses (SCCs) and the EU–US Data Privacy Framework, which provide appropriate safeguards under Art. 46 GDPR. We have a Data Processing Agreement in place with Klaviyo. You can read Klaviyo's own privacy information at klaviyo.com/legal/privacy-notice.

Data is only sent to Klaviyo for users who have given consent. If you withdraw consent, your data is removed from Klaviyo's mailing list within 48 hours. Klaviyo retains data for the duration of our contract and deletes it within 90 days of termination.

No other third parties receive your personal data. Our platform is hosted in the EU on Zone Media OÜ infrastructure.

4. How Long We Keep Your Data

Data Kept for
Account data (name, email, role) Duration of your employer's contract + 30 days
Quiz scores and game history Duration of contract + 12 months
Login timestamps 90 days from the login event
Email consent records Duration of account + 3 years (accountability requirement)

When a company's contract ends, all associated employee data is deleted or anonymised within 30 days.

5. Cookies

This platform uses one cookie: a session cookie that keeps you logged in during your visit. It contains only a random session identifier — no personal data, no tracking, no advertising. It expires after 24 hours or when you log out.

This cookie is strictly necessary for the platform to work. Under the EU ePrivacy Directive, strictly necessary cookies do not require your consent. We do not use any analytics, advertising, or third-party tracking cookies.

6. Your Rights

Under GDPR you have the following rights. To exercise any of them, email privacy@nordista.ee. We will respond within one month.

  • →Access — request a copy of your personal data (Art. 15)
  • →Rectification — ask us to correct inaccurate data (Art. 16)
  • →Erasure — request deletion of your data, subject to our legal retention obligations (Art. 17)
  • →Restriction — ask us to pause processing while a dispute is resolved (Art. 18)
  • →Portability — receive your quiz history and profile data in a machine-readable format (Art. 20)
  • →Object — object to processing based on legitimate interests at any time; we must stop unless we can demonstrate compelling grounds (Art. 21)
  • →Withdraw consent — opt out of marketing emails at any time by emailing us or clicking unsubscribe in any email; withdrawal does not affect prior lawful processing (Art. 7)

7. Supervisory Authorities

If you believe we are not handling your data lawfully, you have the right to lodge a complaint with your national data protection authority:

  • → Estonia, Latvia, Finland and other EU countries: Andmekaitse Inspektsioon (AKI), aki.ee, info@aki.ee
  • → United Kingdom: Information Commissioner's Office (ICO), ico.org.uk

We always encourage you to contact us first at privacy@nordista.ee — most issues can be resolved directly and quickly.

8. Changes to This Policy

If we make material changes, we will update the date at the top of this page. Continued use of the platform after a change constitutes acceptance. For significant changes affecting your rights, we will notify you by email (if consent is active).

Questions? Email privacy@nordista.ee
Privacy Policy